Holley Park Academy — if I have a question, who do I go to?

If you have a question, please ask it! We want to know what you’re not sure about. If you have a small question, for example about arrangements for something during the school day that your child has mentioned, please ask their teacher as soon as you can, face to face, or via email to the school office. If several people have a similar question, it will alert us and we can explain more to everyone:

If you don’t tell us what you want to know, we can’t help.

This checklist shows where to start. In some cases, the contact person will refer you to someone else (for example, the school office may refer you to a teacher or the Head depending on the nature of the query). Contact details are shown below the table.

Sometimes further support is required. If you need to escalate a query, see under ‘Escalation path’ below the table.

We have lots of written policies that set out how we approach aspects of school life, available from the Holley Park Academy website or the school office. For example, the Behaviour policy sets out our behaviour standards and what we do if they’re not met. There are many other policies – if you need to know our formal approach, the policies should be useful.